Shipping policy
Shipping Policy — Fawzan
Thank you for shopping with Fawzan. Every order is carefully handcrafted and packed with love to ensure it reaches you safely.
Order Processing Time
- Orders are typically processed within 2–5 business days.
- Customized or personalized items may require additional processing time depending on the complexity of the design.
- Orders are not processed on Sundays or public holidays.
Shipping Time
Estimated delivery times:
- Within India: 4–10 business days
- Delivery times may vary based on location, courier availability, weather conditions, or high-demand periods.
Please note that these are estimated timelines and delays may occasionally occur.
Shipping Charges
Shipping charges are calculated at checkout based on:
- Delivery location
- Product weight and size
- Applicable courier rates
Free shipping offers, if available, will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email/message
- Tracking details (if applicable)
Customers can use the tracking number to monitor delivery progress.
Incorrect Address Information
Please ensure your shipping details are accurate before placing an order.
Fawzan is not responsible for:
- Delays caused by incorrect addresses
- Failed deliveries due to incomplete customer information
Additional shipping charges may apply for re-delivery attempts.
Handmade Product Notice
As many of our products are handmade and crafted individually:
- Slight variations may occur
- Production times may occasionally extend during high order volumes
We appreciate your patience and support for handmade artistry.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit:
- Contact us within 48 hours of delivery or expected delivery date
- Include your order number and photos (if damaged)
We will work with the courier partner to resolve the issue as quickly as possible.
International Shipping
Currently, Fawzan primarily ships within India. International shipping availability may be introduced in the future.
Contact Us
For shipping-related questions or support, contact us at:
Email: fawzanfashions@gmail.com
Brand: Fawzan